Last Updated: December 11, 2025

Natural Zen Creations (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.natrualzencreations.com, engage with us on social media, or request our landscaping and water feature design services.

By accessing our website or using our services, you consent to the data practices described in this policy.

1. Information We Collect

We collect information to provide you with accurate quotes, deliver our landscaping services, keep you informed about our work, and general information about our business and what we offer.

A. Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you request a quote, sign up for our newsletter, or contact us. This may include, but is not limited to:

• Contact Information: Name, email address, phone number, and physical address.
• Project Details: Information regarding your specific landscaping needs, yard size, budget, and water feature preferences.
• Payment Information: If you make payments online, our third-party payment processors collect credit card or bank details. We do not store full credit card numbers on our servers.

B. Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and operating system
• Access times and pages viewed
• Referring website addresses

2. How We Use Your Information

We use the information we collect for specific business purposes, including, but not limited to:

• Service Fulfillment: To visit your property, provide cost estimates, and perform landscaping services.
• Communication: To communicate with you about your project, schedule appointments, and respond to your inquiries.
• Marketing: To send you our newsletter, promotional offers, and updates about our latest projects.
• Improvement: To analyze website traffic and improve our website functionality and customer service.

3. Sharing Your Information

We respect your privacy and do not sell your personal information to third parties. We may share information only in the following situations:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our business, such as:
  • Email marketing platforms (e.g., for sending newsletters).
  • Payment processors.
  • Subcontractors necessary to complete your specific project (e.g., specialized electricians for water pumps).
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: If we merge with or are acquired by another company, your information may be transferred as part of that transaction.

4. Social Media and Third-Party Links

Our website may contain links to third-party websites or social media platforms.

• Social Media Features: If you interact with us on social media (e.g., “liking” a post or commenting), that interaction is governed by the privacy policy of the respective social media platform.
• External Links: We are not responsible for the privacy practices or content of third-party websites linked from our site. We encourage you to review their privacy policies.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, and tracking pixels to customize our website and improve your experience.

• Standard Cookies: Used to remember your preferences and facilitate site navigation.
• Analytics: We may use tools (e.g., Google Analytics) to understand how visitors interact with our site.

You can modify your browser settings to decline cookies if you prefer, though this may limit your ability to use certain features of our website.

6. Email Marketing and Your Choices

If you have signed up for our newsletter or marketing emails:

• You may opt-out at any time by clicking the “Unsubscribe” link at the bottom of our emails or by contacting us at info@naturalzencreations.com.
• Even if you opt out of marketing emails, we may still send you necessary emails regarding your specific projects, invoices, or quotes.

7. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no method of transmission over the Internet is 100% secure.

8. Children’s Privacy

Our services are directed toward homeowners and adults. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected data from a child under 13, we will delete it.

9. Florida Privacy Rights

While Florida does not currently have a comprehensive consumer privacy act identical to California’s (CCPA), we are committed to complying with the Florida Information Protection Act (FIPA) regarding the security of your data. If you are a Florida resident, you have the right to be informed if a security breach affects your unencrypted personal information.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Natural Zen Creations
Address: 6913 Sheldon Rd, Tampa, FL 33615
Phone: 813-767-1649
Email: info@naturalzencreations.com